We empower our clients to prepare for, respond to, mitigate, and recover from any incident that disrupts normal business operations and threatens life safety. This is achieved through a comprehensive assessment of your needs and the development of plans, policies, training, and exercises. Our firm will also recommend appropriate products that enhance your readiness posture.
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By reviewing existing plans, policies, training, and exercises, we can identify gaps and make recommendations for improvements. Whether you’re preparing for an incident, conducting an after action review of an incident or exercise, or looking to strengthen your current response, assessments can provide invaluable feedback and enhance your overall recovery. These assessments include Threat & Vulnerability as well as Risk and Hazard.
Planning for an emergency greatly improves the ability to effectively respond to and recover from an incident. A plan describes potential threats and courses of action to protect people and property. An effective plan is reviewed and updated often to assess new threats and responses.
Understanding how to react in an emergency can mitigate the effects. Policies contain specific directions and procedures to guide a response to an incident. When practiced consistently, policies can help avoid situations altogether. The right policy can mean the difference between life and death.
Training is like practice, and the more you do it, the easier it will be. We can confirm that an actual event is always scarier and more difficult than a drill, no matter who you are, but there is still great benefit to be derived from regular training, practicing and drilling. Some of what your team learns may go out of their head with the stress of an emergency situation, but much of it will stay and it will serve them and others well.
Our seasoned crisis management team will support corporate leadership in crisis management operations to help understand the situation, define the impact to your workforce and business operations, establish clear crisis management objectives, and empower leaders to respond to the crisis in a structured and unified manner.
We will assist in collecting, processing and disseminating information required to address a crisis situation and ensure that the dialog with political leaders, stakeholders, your workforce, and the public is effective before, during and after an incident.
Incident Management Assistance
Almost every incident will result in government response. If an organization or business is not familiar with how the government operates during an incident, the resulting confusion could lead to extended operational interruption. Our firm will assist with integrating C-Suite members into a Unified Command and other roles that work alongside Federal, State, and local responders.
When Federal Disaster programs are needed and applicable, our practitioners will assist in applying for benefits and navigating the process to begin recovery.
After-Action Report (AAR)
When beginning the After-Action Report (AAR) process, it is vital that all participants understand that the AAR is being developed to evaluate plans, policies, and procedures. AARs should never be used as a method of evaluating individuals. The Critical Path Solutions team has years of experience writing complex AARs for multiple agencies across all levels of government. The goal of an AAR is always to capture lessons learned and help guide improvement of plans, policies, and procedures, using a nonjudgmental tone.